The IT and Business Process Association of the Philippines (IBPAP) has elected its 2025-2027 Board of Trustees, led by Jack Madrid, IBPAP President and CEO. The election, held on March 6, 2025, at Shangri-La the Fort during IBPAP’s Annual Membership Meeting, is a biennial event that determines the industry’s leadership while the meeting itself is held annually.
The newly elected 2025-2027 IBPAP Board of Trustees includes: Industry Trustees – Ayhee Campos (Infosys BPM Philippines and Malaysia), Nicki Agcaoili (Carelon Global Solutions Philippines), Tonichi Parekh (Concentrix Philippines), Ambe Tierro (Accenture Philippines), and Sanjiv Gupta (IBM Philippines). Non-Industry Trustees – Kaye Bondoc dela Cruz (PLDT Enterprise), David Leechiu (Leechiu Property Consultants), and Sandeep Uppal (HSBC Philippines). Partner Industry Trustees – Haidee Enriquez (Contact Center Association of the Philippines), Marlyn Montano (Animation Council of the Philippines), Alvin Juban (Game Development Association of the Philippines), Paolo L’ao (Global In-House Center Council Philippines), Vincent Remo (Healthcare Information Management Association of the Philippines, Inc.), and Jonathan De Luzuriaga (Philippine Software Industry Association).
IBPAP enters this new chapter on the heels of their impressive achievements in 2024, including $38B revenues and 1.82M jobs, the first-ever Solaia IT-BPM Awards, record-breaking attendance of over 1000 IT-BPM leaders at the International IT-BPM Summit, and heightened policy influence, most notably through the passage of the CREATE MORE law. The organization also strengthened education partnerships with DepEd, CHED, and TESDA, expanded marketing efforts that delivered 11 times the previous year’s media value, among others.
As IBPAP charts its course forward, it must also navigate shifting global policies that may impact the industry. With 70% of the Philippine IT-BPM industry’s client base originating from the U.S., the possibility of renewed protectionist policies under a Trump administration poses both challenges and opportunities. Historically, offshoring slowed under Trump’s first term, as seen in 2017 and 2018 when industry growth dipped to 2.5% and 3.9%, respectively, compared to 12.3% in 2016. A push for reshoring and nearshoring could impact the Philippines, making it imperative for IBPAP to double down repositioning the country as a global leader in high-value services such as banking, financial services, healthcare, and digital transformation.
Madrid emphasized that strong, diverse leadership is critical for industry resilience, stating, “Governance starts at the top. A diverse board is not just about representation—it is about resilience. The more perspectives we have in scanning the horizon, the better prepared we are for opportunities and challenges.”
Madrid concluded, “What got us to $38 billion in revenue and 1.82 million jobs may not get us to where we want to be. We must adapt, innovate, and lead the next chapter of our industry’s success.”
